As a surveyor, consumer advocate, and someone who supports professionals navigating complaints, I’ve seen both sides of the story.

I know how emotionally draining a complaint can be - for t...

As a surveyor, your professional credibility is one of your most valuable assets. Clients and consumers often perform simple online checks to verify credentials or address concerns, and even...

If you're an RICS member, you're likely familiar with the mandatory Complaint Handling Guidance, which requires you to publish your complaints procedure and make it readily available to clie...

Managing a business as a self-employed individual with ADHD can present unique challenges. The UK's Access to Work (AtW) scheme provides practical and financial support to overcome work-rela...

I feel sad about writing this article, but having been contacted by many surveyors seeking support, I felt it best to put something down. As a qualified professional, you may be approached b...

* Please note, on May 16th RICS updated the Applicant Guide and changed the minimum number of years membership as MRICS to 5 years minimum. The training video attached has not been updated.

In this podcast summary, Mark and Marion discuss how surveyors can provide unique added value by integrating emotional intelligence with technical competence, building trust and inspiring co...

Marion recently hosted Hannah Howard-Jones, a Chartered Residential Management Surveyor and Director of Asset Management for Home Group, a national housing association on the Surveyor Hub Po...

In one of the latest episodes of the Surveyor Hub Podcast, Marion sat down with Sam Nicholson, a Chartered Building Surveyor and awarded RICS Matrics Mentor of the Year 2023, to discuss his ...

At Love Surveying, we often emphasise that surveying isn’t just about buildings—it’s about people. Besides technical knowledge and skills, surveyors must also be able to navigate cultural di...

In a recent episode of the Surveyor Hub Podcast, Marion spoke with Emma Fletcher, Low Carbon Housing Director at Octopus Energy and Chair of the RICS Residential Professional Group Panel. 

Often, when I visit surveyors' websites, I'm left disappointed. Several crucial elements are missing, and this is a missed opportunity for these surveyors to showcase their talents and brand...

People sometimes tell me I am brave when I speak out, but since the RICS Rules of Conduct were updated, I admit I have thought twice about what I post, where, and when. When frustrated with ...

Since I started to tentatively talk about being diagnosed with ADHD just a couple of years ago, it regularly comes up in conversations with surveyors in my network. 

I am a surveyor and coa...