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Independent Support for Surveyors

Love Surveying

 

Helping surveyors get it right and the profession earn the public's trust.

I want to...
Make good decisions with support
Help when things go wrong
Surveying the public can trust

How I help

Running a surveying practice means carrying a lot on your own: insurance, terms, regulation, risk, and the occasional unhappy client. I've spent my career inside residential surveying, so I understand the pressures from every side.

For your practice, I help you make sound decisions with confidence, and with people who understand, through the Mastermind.

When something goes wrong, I help you work out what happened, what it means and what to do next, calmly and fairly, through a one-to-one Clarity Session.

For the profession, I write and speak about what needs to change, and I take that work into the rooms where decisions are made.

I help people untangle complex situations, understand their options, and move forward with clarity and confidence.

I WANT TO

Whatever brought you here,
there's a way forward.

Deal with a complaint well 

When a complaint lands, the first few days matter most. Together we'll work out what happened, what it means for you, and what to do next. Calm, confidential and independent, with follow-up included.

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Understand what's changing in surveying

Survey standards, reform, consumer protection and the rise of AI are all reshaping the profession. My writing explains what's changing, why it matters, and what it means for your practice.

Read my Writing

Run my practice with support around me

A small group of self-employed surveyors who meet fortnightly to talk through the decisions that come with running a practice, with guest experts and honest conversation. Join whenever the time is right.

Discover the Mastermind

WORK WITH ME

Speaking and Consultancy

Alongside my one-to-one and group work, I take on a small amount of one-off work for firms, organisations and events.

Consultancy: complaints reviews, procedure reviews and practice compliance for surveying firms and organisations.

Speaking: conferences, CPD events and member groups, on complaints, professional standards and the future of residential surveying.

If you have something in mind, tell me a little about it and I'll let you know whether I can help.

Get in touch

ARTICLES

Latest writing

Fake Surveying Websites Are Getting Smarter - Thanks to AI

When a Level 3 Home Survey Isn't an RICS Home Survey

Can a Consumer Verify You in Just Two Minutes?

Read my writing

A LITTLE ABOUT ME

I'm Marion Ellis FRICS, C.Build E MCABE

For over twenty years I've worked alongside residential surveyors on the parts of the job nobody trains you for: running a sound practice, handling complaints fairly, and holding to good standards when the system around you doesn't make it easy.

I've spent my career inside residential surveying: in senior leadership at a national surveying organisation, on RICS Governing Council, and for the last nine years running Love Surveying. I'm independent, I work directly with every client, and I don't sell surveys or software. I don't take commission or referral fees. What I care about is simple: surveying done properly, for everyone's sake.

 

More about me

You don't have to work it out alone

Bring whatever's on your mind. We'll untangle it together, and you'll leave knowing what to do next.

90 minutes -  Online - £147 - Follow-up included

Book a Clarity Session