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Ā Building a surveying business can be hard. I understand that and I'm here to help.Ā 
I've curated helpful research and resources to help you stay up to date on all things 'surveying' and build a business that you love.Ā 

Housing Disrepair and Expert Witness Standards: Why RICS Must Act Now complaints and claims industry regulation

Recently, I've become increasingly aware of serious concerns involving surveyors and firms operating in housing disrepair and expert witness roles.

Unfortunately, this sector often attracts...

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Why Surveying Needs a Fairer, Clearer Consumer Complaint Process complaints and claims industry opinion

As a surveyor, consumer advocate, and someone who supports professionals navigating complaints, I’ve seen both sides of the story.

I know how emotionally draining a complaint can be - for t...

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Surveyors - Pay Attention to RICS Disciplinary Cases complaints and claims regulation

This week, I’ve been following a RICS disciplinary hearing regarding a firm's practices in conducting home surveys - honestly, it hasn’t been pleasant. As I write, the hearing is still ongoi...

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Why Your Complaint Handling Procedure Builds Trust complaints and claims

If you're an RICS member, you're likely familiar with the mandatory Complaint Handling Guidance, which requires you to publish your complaints procedure and make it readily available to clie...

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How To Choose Professional Indemnity Insurance for Surveyors complaints and claims regulation running your business sme

One of The Surveyor Hub's most popular questions is recommendations for Professional Indemnity Insurance Brokers. And in truth, there is never a straightforward answer or one standout recomm...

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Understanding Surveyor Complaints and Claims complaints and claims running your business sme

EveryĀ smart surveying business owner, regulated by the RICS or not, will have a complaints procedure ready to issue at the first sign of a claim.Ā  Some even have them on their website. A doc...

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