You're wrapping up a report and get a call from the estate agent: “The seller’s not happy.” Maybe it...

If you don't ask, you don’t get. And the same goes for your clients. As people get bolder negotiatin...

Recently, I've become increasingly aware of serious concerns involving surveyors and firms operating...

As a surveyor, consumer advocate, and someone who supports professionals navigating complaints, I’ve...

If you're an RICS member, you're likely familiar with the mandatory Complaint Handling Guidance, whi...

I feel sad about writing this article, but having been contacted by many surveyors seeking support, ...

One of The Surveyor Hub's most popular questions is recommendations for Professional Indemnity Insur...