Complaint Handling
for Surveyors

The workshop will be held live on Tuesday 11 th March at 1.30 p.m.

It will last for 60 minutes, but please reserve 90 minutes in your schedule to accommodate any questions at the end.

The workshop will be held on Zoom, and the replay will be accessible through your library on the Love Surveying Website.

The workshop is only £97 and is incredible value. It is priced to ensure this valuable information is accessible to as many people as possible.

Please be mindful that I am committed to providing affordable CPD so please do not share with others. 

As a small business, I operate a fair use policy for all our content and materials per our terms. I aim to price accordingly so that as many people as possible can benefit. If more people are likely to use and benefit from this content, consider purchasing multiple tickets or contact [email protected] to ensure you are not violating our terms.

When you register and pay for the workshop, unless you are an existing client, you will be prompted to set a password for your Love Surveying Account. To access the replay, you will need to login and navigate to the Library section, which is under the menu on the top right.

The replay will be uploaded after the event, and an email notification will be sent to give you access.

The replay and resources will be available for twelve months, but try to join live if you can. The content is limited because I like to keep my content up-to-date and relevant as I constantly evolve it.

But I also want you to do something with it, and there is a risk it remains on your to-do list if you are not given a nudge or a deadline. So I will be checking in with you periodically to make sure you use the tools!

This workshop is for anyone interested in or handles complaints about a surveying service. Non-surveyors, such as administrators, are also welcome to register.

However, this workshop is for individuals only. If you intend for more than one of your team to join the call and use the resources, please purchase an additional ticket or email [email protected] 

When you join using the Zoom link, your camera and audio will be turned off so that the session can be recorded for the replay. You can ask any questions you have using the chat function.

I will share and present my slides, and I will ask everyone attending to answer a couple of questions - it is not a test but a confirmation what I am sharing with you is understood.

After the workshop, you will receive providing you with access to the recording and the editable resources within 48 hours. 

Yes! Formal CPD can be any form of structured learning with clear objectives and outcomes, such as a professional course, structured online training, technical authorship, or learning that includes an assessment measure.

If you attend or watch the recording on replay, you can log the session as one hour of informal CPD. If you utilise the resources, make improvements, and provide an update, this could be logged as up to two hours of formal CPD because you have taken action. 

A CPD Certificate will be emailed to you after the session.